Customer Specific Requirements - VW Audi Porsche

based on IATF 16949: 2016 Customer Specific Requirements (CSR's) of the Volkswagen Group
Revised: January 2018

Objectives: To understand what is and how to handle client-specific requirements, where the IATF 16949: 2016 standard references to Customer-specific requirements are, and how, the VW client-specific requirements can be interpreted.

Target audience: Staff from manufacturing companies or automotive services - technicians, engineers, managers, specialists from the Quality, Engineering, Design, Maintenance, Production, Purchasing, Logistics departments involved in the relationship with the customer or supplier.

Duration: 1 day

Agenda:
• Introduction
• CSR definition according to IATF 16949: 2016
• Requirements, IATF 16949: 2016 references to CSR
• CSR management
• Particularities, document retrieval, portal access - VW
• CSR - VW
• Discuţii.Examinare. Closing the course

Presented tools (introductory level):
• NTF - No Trouble Found (from the Field Failure Analysis (VDA) volume)

Consultant:
Experience over 15 years in the industry, most of which in the automotive components industry.

For more information, please contact us.