Operational Excellence for Senior Managers (OPEX)

Objectives: Understanding the principles, tools, and process of implementing operational excellence (OPEX) in organizations, to improve the quality of processes and products / services by optimizing the functioning of companies.

Target audience: Personnel with managerial activity, at medium or senior level, from financial or production companies and repairs / services, engineers, economists, managers from the industrial environment, consultants involved in change management within the transformational processes in companies.

Training duration: 2 days + consulting / coaching to solve practical problems, depending on the client's option.

Agenda:

• Introduction
• What is operational excellence
• Major areas of operational excellence
• Planning and implementing the strategy
  • Introduction to strategy planning
  • Strategic maps
  • Hoshin Kanri
• Performance management
  • Alignment to strategy
  • Objectives and strategic focuses
  • Critical Performance Indicators (KPIs)
  • Objectives / targets
  • Initiatives and programs
• Process excellence
  • Systematic methods for solving problems in a team (8D)
  • Lean manufacturing and lean management
  • Six Sigma Methodology
• Organizing efficient and high-performance teams
  • Secrets of performing teams: involvement / commitment, education, empowerment
  • The squirrel's spirit
  • Beaver approach
  • The gift of the goose
• Examination. Closing the training.

Trainer: Over 15 years of experience in improving product quality and optimizing processes in industry and services.

For more information, please contact us.