Introduction to negotiation

Objectives: after participating in this course, participants will be able to:

- Prepare a negotiation and effectively apply the information gathered in practice.

- Identify the behavioral profile of the negotiation partner and use the most appropriate approach.

- Successfully use communication skills (verbal, nonverbal and paraverbal) to successfully conclude a negotiation.

- Apply in practice techniques and strategies that ensure the success of a negotiation

Target audience: the course is aimed at all people who are involved in negotiation activities (sales, customer or supplier relations, other business partners, etc.)

Duration: 2 days

Agenda:

• Introduction
• Elements of negotiation
• Preparing for a negotiation
• Profile of the negotiation partner
• Techniques and principles used in negotiations
• Communication, a basic tool in negotiation
• Objections = Opportunities, overcoming objections
• Closing the negotiation
• Questions and answers, checking the level of knowledge assimilation, closing the course

Training tools: during the sessions, interactive training tools, exercises, role-playing games, simulations, games, group discussions and focused discussions are used, which increase the level of knowledge assimilation and skill development.

Lecturer:

Lecturer with over 20 years of experience in training and consulting activities, with expertise in the use of training tools and techniques as well as knowledge of group psychology.

For more information, please contact us.