Introduction to using AI

Category: 13 PERSONAL AND ORGANIZATIONAL DEVELOPMENT
Length: 2 days

Planning:


Objectives: Understanding how to use artificial intelligence safely, efficiently and effectively.

Target audience:
Personnel with management and execution functions in manufacturing and/or service companies, involved in the use of artificial intelligence in their work.

Duration:
2 days

Agenda:

• Introduction
• Large linguistic models
o Fundamentals and ethics. Definitions, evolution (from Deep Learning to GenAI). Intro to AI & LLMs. Internal mechanisms (tokenization, context window). Ethics and bias.
o Prompt engineering. Advanced techniques, temperature and parameter adjustment. Team workshop.
o Advanced interaction. Managing long conversations, refining responses, eliminating ambiguity. AI copywriting. Creative writing, sales proposals and content strategies.
o AI agents and Agentic AI. The difference between chatbot and AI agent. Business integration strategies. RAG
o Integration and strategy
• Workflow automation. Create personalized assistants. Microsoft 365 and Copilot AI
o Copilot in Outlook: Compose context-based emails, summarize long discussion threads (Coaching tip: how to avoid robotic tone). Copilot in Microsoft Word: Generate reports from scratch, transform notes into structured documents, and rewrite texts for different tones. Copilot in Microsoft Teams: Retrieve information from meetings you missed, generate real-time action items, and query chat history for past decisions.
o Copilot in Excel: Clean data sets, generate complex formulas through natural language, and identify trends without manually creating Pivot tables. Copilot in PowerPoint: Generate a complete presentation based on an existing Word document. Automatically edit slides, add images, and summarize key points.
o Introduction to Copilot Studio: How to create a custom AI Agent (Custom Copilot). Definition of knowledge base and behavioral instructions. Intelligent workflows (Integration). 1: Automatic data extraction from a contract (PDF/Word) and populating an Excel table or database. 2: Creation of an agent that monitors an inbox and prepares draft responses (Drafts) based on the company's internal procedures.
• Legal & compliance: EU AI Act & GDPR. Results control procedures and information security.
• Business Graphics & Data.
• Using AI for presentations, diagrams and visual data analysis.
• Discussions. Examination. Course conclusion.

Trainer:
Experience in training and practical application of the course tools.

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