8D - Problem Solving

Objective: Understanding the 8D problem-solving methodology, the main tools used and acquiring the knowledge needed to use them effectively.

Target Audience: Personnel from production or service companies, involved in the development, control or management of processes - technicians or engineers from the departments of quality, process engineering, maintenance, production, heads of departments, specialists in Logistics, Procurement, Human Resources, Customer Service.

Training duration: 2 days + optional another day of consulting for projects allocated to the participants.

Agenda:

• Introduction
• Introduction to 8D methodology
• Defining, classifying, and approaching problems
• D1: Establish the team
• D2: Description of the problem
• D3: Intermediate safety actions
• Practical application D1-D3
• D4: identification of root causes
• Practical application D4
• D5: Selection and verification of permanent corrective actions (ACP)
• D6: Implementation and validation of ACP
• Practical application D5-D6
• D7: prevention of recurrence
• D8: Recognition of contributions and lessons learned.
• Practical application: D7-D8
• Examination and completion of the training.

Presented tools:

• Data collection sheets, histogram, Pareto diagram, time diagram, IS / IS NOT analysis, 5W2H analysis.
• Flow chart, Ishikawa, 5Why
• Brainstorming, prioritization diagram
• Measure plan, Action plan

Trainer:

Over 15 years of experience in the industry, most of which in the automotive components industry.

For more information, please contact us.