Internal Auditor ISO 9001

Objectives: Presentation of the ISO 9000 family standard that is used for the purpose of conformity assessment and as a reference for certification. The introduction of the way in which the implementation effectively ensures the development of the business and the fulfillment of the expectations of the clients but also those of the members of the organization. Introduction of the auditing standard of management systems ISO 19011: 2018.

Target audience: Personnel from production or service companies involved in the implementation of a Quality Management System, its preparation for certification or in the development and continuous improvement of processes - technicians, engineers, managers, specialists in Quality, Engineering, Maintenance, Design, Resources Human, Procurement, Logistics, Sales.

Duration: 3 days

Training agenda:

Day 1: ISO 9001

• Introduction
• Introduction to quality management
• The context of the organization, Leadership
• Planning, Support

• Operations, Performance evaluation, improvement
• Applications
• Introduction to ISO 19011
• The role of audit in the quality management system
• Getting started, Auditing principles
• Audit program, Audit activities
• Leading the audit program

• Audit activities
• Case studies
• Competence and evaluation of auditors
• Selecting the appropriate method for evaluating the auditor
• Auditor evaluation
• Maintaining and improving the auditor's competence
• Examination

Presented tools:

• IPO / Turtle diagram
• control charts, process capabilities, MSA GR&R studies
• Ishikawa diagram

Trainer:

Trainer with over 15 years of experience in the industry and consultancy with expertise in the use of course and training tools.

For more information, please contact us.