Leadership and communication
Category: MANAGEMENTLength: 2 days
Planning:
Objectives (at the end of the course, participants will be able to understand):
• Training staff to increase the performance of managed teams
• Learning basic skills to become a mentor and coach
Target audience: Level 1 and 2 managers from production and service companies
Duration: 2 days
Agenda:
Tools Provided:
• Form
• Mentoring Planning Form
Lecturer: Over 15 years of industry and consulting experience with expertise in using course tools and training.
For more information, please contact us.
• Training staff to increase the performance of managed teams
• Learning basic skills to become a mentor and coach
Target audience: Level 1 and 2 managers from production and service companies
Duration: 2 days
Agenda:
• Introduction
• The role of the leader
o Vision
o Example
• Team building
o Tuckman model
• Inter- and intradepartmental communication
o Classic communication model
o Barriers in communication
• Delegation and conflict management
o Conceptual boundaries
o Components of delegation
o Constructive approach to conflict
• Resource management
o Time
o Human
• Basic elements in coaching and mentoring
o What does mentoring mean and how does it differ from coaching
o Common skills in mentoring and coaching
o Applicability in team management
• Discussions. Examination. Course Completion.
Tools Provided:
• Form
• Mentoring Planning Form
Lecturer: Over 15 years of industry and consulting experience with expertise in using course tools and training.
For more information, please contact us.
