Objectives: Understanding the A3 problem-solving methodology, the main tools used and acquiring the necessary knowledge to use them effectively.
Target audience: Personnel from manufacturing or service companies, involved in the development, control or management of processes - technicians or engineers from the quality, process engineering, maintenance, production departments, department heads, specialists in Logistics, Procurement, Human Resources, Customer Service.
Duration: 2 days + optionally another day of consultancy for projects assigned to students
Agenda:
Introduction
Introduction to problem-solving techniques
Description and application of problem-solving techniques
1. Defining the context
2. Description of the current situation
3. Defining the objective
4. Root cause analysis
5. Identifying solutions
6. Monitoring, effectiveness verification
7. Follow-up actions, standardization
Discussions.
Examination and conclusion of the course.
Tools presented:
data collection sheets, histogram, Pareto diagram, time diagram
flow diagram, Ishikawa, 5Why
brainstorming, prioritization diagram
action plan
Lecturer:
Over 15 years of experience in the industry, most of which in the automotive components industry.
For more information, please contact us.