Customer Specific Requirements - CSR_Daimler

Objectives (at the end of the course the participants will be able to understand):
• what it means and how CSR can be managed
• where and in what form does IATF16949: 2016 refer to CSR
• who are and how CSR Daimler is interpreted

Target audience: Personnel from production companies or services in the automotive field - technicians, engineers, managers, specialists from the departments of Quality, Engineering, Design, Maintenance, Production, Procurement, Logistics involved in the relationship with the customer or supplier.

Running time: 1 day

Training agenda:
• Introduction
• Definition of CSR according to IATF16949: 2016
• Requirements, references IATF16949: 2016 to CSR
• CSR management
• Features, document retrieval, portal access - Daimler
• CSR Daimler
• Discussions. Examination. Training closure.

Tools presented:
• IS / IS NOT analysis
• Ishikawa diagram
• analyzes 5Why

Trainer:
Over 15 years experience in the industry and consultancy with expertise in the use of training and training tools.